Order & Shipping
Once we’ve received your order, you’ll receive a confirmation email. As soon as it's on the way, we'll send another email to let you know it’s been dispatched. Follow the tracking link provided within your dispatch email to track your order.
We currently only ship to the UK.
We are currently unable to deliver to Amarex House, Hotels, Universities and Hospitals. We also do not deliver to Scottish highlands and UK offshore locations.
Please report any parcel that has not been received within 30 days of the dispatch date. Failure to do so would mean that this would not qualify for investigation or enter into the claims process as per the delivery companies' terms and conditions of delivery.
NEXT DAY DELIVERY
Your order will be delivered to your address the next working day (Monday to Friday) when ordered by 2pm.
Orders placed on a Friday using 'Next Working Day' before 2pm will be delivered on Monday. Orders placed after 2pm Friday will be dispatched on a Monday for delivery on Tuesday, and charged as next day delivery (except for a UK Bank Holiday when delivery will be Wednesday).